There are three Define tollgates: Charter Customers needs and requirements and the High Level Process Map.

It includes: The business case: A sentence or two that describes the reason behind this project.

The problem statement: A short measurable statement that describes the problem.

Project scope: Explains the team focus and items not covered.

Milestones: Documents the expected dates for each stage of the DMAIC.

They assist in picking the team, provides resources, and removes roadblocks that get in the way of the teams progress.

This includes setting the team agendas and keeping the team on track with meeting the specific responsibilities of the DMAIC.

The Master Black Belt is equivalent to an internal consultant.

While not a full-time member of the team, they assist the team with the more technical aspects of their work on an as needed basis.

The rest of the team are the subject matter experts who conduct the actual work of the project.

They determined the targeted requirements and characteristics of the Six Sigma project.

For a successful project, the customer must be happy with the project end results.

When creating the high-level process map, the team references the suppliers, inputs, process, output,and customers (SIPOC).

Tollgate Management Software Project